About the Unbox CX Middle East Virtual Confex
There has been a big paradigm shift in the way we work, manage and organize our lives over the past 2 years. Company’s have had realign their way of work and have been pushed to digitally transform.
This by invitation only session gives your organization an opportunity to help improve your operations model by 20% without altering your business process.
The event is designed to give an opportunity to C-Level and senior executives that manage customer experience, back office and operations teams to bring process excellence and improved productivity in the Digital Workforce to transform customer experience delivery.
Agenda (GMT + 4)
10:30 am – 11:05 am Opening Panel
Digital Operations and the now of CX
11:10 am – 12:10 am Keynote Presentation
What would you do with 20% improvement capacity in the Back Office?
Invest 60 minutes of your time and hear how you could identify and achieve 20% operational capacity improvements – without changing business processes…”
His Royal Highness Prince Saud bin Talal bin Badr Al Saud
Deputy Minister - Ministry of Municipal and Rural Affairs and Housing for Customer Experience and Customer Service, Senior Adviser to the Minister and General Supervisor for Institutional Partnership & International Cooperation.
Deputy Secretary General for Promotion & Brand,
Head of Customer Experience,
Head of Customer Experience UAE,
Xander van der Poel
Verint Systems, Middle East
Benefits for Delegates
VENDOR ATTENDEES WILL NOT BE PERMITTED TO ATTEND AS DELEGATES
Right content is delivered to you through industry and topic focused sessions.
Private One to one meeting
Private One to one meeting with speakers, sponsors and exhibitors to discuss your needs and challenges.
Interactive Panel Sessions
Interactive Panel Sessions to keep you engaged in discussions with your industry peers and experts.
Impactful Networking to build your peer network and new connections in the attendee lounge.
Insightful keynotes to give you the latest developments specific to your organization and industry needs.
Access On-Demand presentations and the keynote presentations after the event, re-visit and learn.
Achieve measurable results.
Receive an e-certificate of attendance post the event.
Who Should Attend
Most Influential virtual events platform in Middle East for Enterprise Transformation.
Immerse yourself in learning from the comfort of your office or home.
Grow your network by connecting with other industry executives.
Connect with innovators by having one to one private meeting to solve your most pressing concerns.
Access On Demand post event presentations, panels and keynotes to refresh and gain value from the events.
Gain knowledge and recognition in the industry and amongst your peers.