3rd Edition UNBOX - CX Transformation, the absolute Virtual Event for Customer Experience, Customer Experience Analysts, Digital Transformation Leaders, Product Development Leaders, eCommerce Leaders and UX Design Leaders. These industry leaders are coming together to engage, learn, share, network, develop and to unbox their thinking, strategy, effectiveness & maximize their growth!
Leveraging Digital for the future of CX
Emerging technologies shaping the future of CX
Changing operating models to achieve robust and resilient organizations
Predicting customer demand by leveraging analytics
Will RPA & Bots succeed in the CX arena
Applying Emerging tech in the CX space, what is hot and what is not
CX, Customer personas, omnichannel and the experience economy
Understanding customer personas to develop consistent omni channel communication
Customer feedback as a key performance metric that should matter to your business
How Customer feedback metrics can transform customer experience for ultimate competitive advantage
Delivering Ex Service in all Customers touch points
how can you Listen, analyze and act on customer insights from all channels to improve revenues and profit margins
The Coronavirus has dramatically changed the we live, work and play
As such, CX leaders were faced with a whole new set of challenges and issues, some of which needed to be processed, solved and adapted to very quickly in order to ensure business continuity. In this session all attendees will share :
How they recalibrated their CX efforts in response to this crisis?
What are some of the hurdles and challenges that CX leaders faced as a direct result of the global pandemic?
What are CX Leaders seeing as long-term impacts will the outbreak have on customer behavior?
How to prepare for the post pandemic world?
VENDOR ATTENDEES WILL NOT BE PERMITTED TO ATTEND AS DELEGATES
Right content is delivered to you through industry and topic focused sessions.
Private One to one meeting with speakers, sponsors and exhibitors to discuss your needs and challenges.
Interactive Panel Sessions to keep you engaged in discussions with your industry peers and experts.
Impactful Networking to build your peer network and new connections in the attendee lounge.
Insightful keynotes to give you the latest developments specific to your organization and industry needs.
Access On-Demand presentations and the keynote presentations after the event, re-visit and learn.
Achieve measurable results.
Receive an e-certificate of attendance post the event.
Most Influential virtual events platform in Saudi Arabia for Enterprise Transformation.
Immerse yourself in learning from the comfort of your office or home.
Grow your network by connecting with other industry executives.
Connect with innovators by having one to one private meeting to solve your most pressing concerns.
Access On Demand post event presentations, panels and keynotes to refresh and gain value from the events.
Gain knowledge and recognition in the industry and amongst your peers.
Executive Director General of Customer Experience,
Ministry of Human Resources and Social Development
Chief Marketing and Customer Experience Officer,
Bank Al Bilad
Showcase your subject matter expertise and thought leadership
Develop new business opportunities
Increase your brand reputation
Achieve measurable results
Interact with potential clients through one to one meeting
Leverage focused digital and social marketing campaigns
Promote new products & solutions
Convert good quality leads with contact details